Notice regarding suspension of inquiry function due to maintenance on NTT Communications Business Portal

June 02,2025 17:08 Publish

We would like to inform you again about the schedule for the following maintenance work, which we previously notified you was postponed.


We will conduct maintenance work for Business Portal scheduled as below.
Thank you for your understanding and cooperation.

* Planned Maintenance duration(UTC)
June 27, 2025 11:00 - June 28, 2025 4:00

* Customers affected by the maintenance work
Customers who make inquiries using the inquiry function on the NTT Communications Business Portal

* Impact
The following effects will occur during the maintenance work hours.
Operations and usage other than the inquiry function will not be affected.

[Affected functions]
1. Inquiry tickets cannot be created or updated from Business Portal
2. Inquiry list cannot be displayed on Business Portal

[Affected service names]
Services that allow you to use the inquiry function from Business Portal
Smart Data Platform, Arcstar Universal One, docomo business RINK, OCN for business, Software defined Network Service, Access Premium, Arcstar IP Voice, Arcstar Smart PBX, Arcstar Contact Center, Officelink,お客さま体感品質モニタリングスマート

Information category	Planned Maintenance information
Status	Before work
Planned Maintenance duration(UTC)	June 27,2025 around 11:00 - June 28,2025 around 04:00